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   Virgin Media to charge 25p/min for Support
To combat the growing number of calls to its Support Centre, Virgin has announced via an email to its subscribers that from July it will cost 25p/min to call its Support Centre.

It hopes this measure will help to deter people from calling and asking "is the Internet down?". Why they don`t just add more staff to cope with the number of calls is unknown!

Given the trend for other ISP`s to move away from premium support numbers towards 0870 and even 0845 numbers - this seems to be a step in the wrong direction!

Author: Site Admin
Wed 13th Jun 2007 15:02Source: Press Release

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